Terms and Conditions

1. Acceptance of Terms

By accessing and using ValetPark, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our service.

2. Service Description

ValetPark provides a platform connecting vehicle owners with professional valet drivers. Our service includes:

• Vehicle parking and retrieval
• Key management and security
• Real-time status tracking
• QR code-based verification system

3. User Responsibilities

For Clients:

• Provide accurate vehicle information
• Ensure vehicle is in safe operating condition
• Maintain valid insurance coverage
• Keep verification codes secure

For Drivers:

• Maintain professional conduct
• Follow safety protocols
• Protect client information
• Report any incidents promptly

4. Liability and Insurance

ValetPark maintains comprehensive insurance coverage for all operations. However, users are responsible for:

• Personal property left in vehicles
• Pre-existing vehicle damage
• Traffic violations during operation

5. Privacy and Security

We take your privacy seriously. Our service:

• Encrypts all data transmissions
• Securely stores personal information
• Never shares data with third parties
• Complies with data protection regulations

6. Payment Terms

Payment processing is handled securely through our platform. Users agree to:

• Provide valid payment information
• Pay all fees promptly
• Accept our refund policy
• Report billing issues immediately

7. Service Modifications

ValetPark reserves the right to:

• Modify service terms at any time
• Update pricing with notice
• Suspend or terminate accounts
• Change service features

8. Dispute Resolution

In case of disputes:

• Contact our support team first
• Provide detailed incident reports
• Cooperate with investigations
• Accept our resolution process